FAQ

Need Help?

Yes
You can register yourself by clicking on this Registration Link. Once subscribed, you can enjoy regular updates and services from FYOR.IN
Yes. This ensures a secure shopping from your end.
Yes. Please see our Privacy Policy to know more.
There are no charges for registration on www.fyor.in
No, registration will not expire.
Click on Forgot Password option available in Sign in/Register page. A link to set new password will be mailed to your registered Email ID.
Yes, It can be done in “My Account” section.
You can Subscribe/Unsubscribe from our services in “My Account” section.
Yes, please refer to our serviceable pin codes in the shipping and returns section.
FYOR operates 11.00 am to 6.00 pm IST (Mon – Sat) You can get in touch with the Guest support team anytime at +91 98334 99929 or by e-mailing at info@fyor.in
FYOR sells fashion products for women. This includes Footwear & Handbags in our private label.
We have provided Size Charts for each category.
We accept Master Card, Visa credit, Debit & Credit Cards. We also have an option of net banking and Cash on Delivery.
We do not collect or store your credit card information. If you suspect any such thing, then please report this immediately to your bank.
If a product goes out of stock while adding it to your shopping cart, you will be informed immediately, and the merchandise will not get added to the shopping cart.
No, there’s not limit. Each order is verified with you via email/telephone in order to ensure your security and confirmation.
Yes, you may cancel an order fully or partially within 24 hours from the time of placing the order. You can get in touch with our guest support with your order details and take further steps.
You can change the shipping address before your order is billed or shipped. This could be done by contacting our guest support with your order details.
We have 10-days Return Policy, which is applicable under these circumstances: If broken/unsealed, do not accept the order at the time of delivery itself. All merchandise should be unused, undamaged and returned with all original packaging and tags that they were shipped with. Return / Refund / Exchange only on regular priced items only No Return, No Refund, No Exchange on sale / discounted items.
We at FYOR take pride in offering the highest degree of satisfaction through our services to our guest. Should you require us to fix/restore any of our merchandise we would be happy to do so within six months from the date of purchase.
At present, we deliver only in India.
In case of Online Order, three attempts will be made and failure to which, the product will return to its origin until further instructions are given by the guest. In case of Cash on Delivery Order, the Courier Company usually calls the guest to checks their availability. Should the guest not be present when our courier attempts to deliver your parcel, three more attempts are made automatically. Further to this, the parcel is re-dispatched only after taking appropriate instructions from the guest.
If you notice that your parcel is damaged or tampered, you should refuse to accept it and return it to the courier personnel with all of the original packaging material. You need to get in touch with the guest support and intimate the action immediately.
Each order is shipped only to a single address. If you wish to ship products to different addresses, you shall need to place multiple orders.
We offer free shipping pan India across all products on no minimum purchase value.
You can track your order status in the “My Account” section. Once it is dispatched, the shipment details are updated in your account, which you can track on the respective courier’s website.
Depending upon the location, it takes 3-5 Working Days for the delivery of a product.
If a wrong shipment has been delivered to you, please contact our guest care within 24 hours of receiving the delivery. Please refer to our “Returns Policy” section for more details.
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